Home > Customer Reviews
Customer Reviews

Great experience! Santos knows how to offer great customer service, is prompt...
Great experience! Santos knows how to offer great customer service, is prompt and informative. He knows how stressful this experience could be and makes it as stress free as he can for the people that walk through his doors. Highly recommend
—Desiree R Greer
MB
Outstanding service and unbeatable coverage! Santos at Next Level Insurance...
Outstanding service and unbeatable coverage! Santos at Next Level Insurance helped me lock in excellent rates for my business in San Antonio—including commercial auto, general liability, and workers comp. He made the process simple and stress-free, and I felt confident knowing my business was fully protected. If you're a business owner in the San Antonio area, don’t wait—call Santos and experience the Next Level difference!
—Milagro B
NP
I recently switched my auto insurance to Next Level Insurance Group and...
I recently switched my auto insurance to Next Level Insurance Group and couldn't be happier with the experience. Mr. Santos made the process simple, explained all my coverage options, and found me a great policy at a competitive rate.
If you're looking for car insurance in Georgetown, Austin, or the surrounding Central Texas area, this is the agency to call. Their team helped me compare multiple options and made sure I had the right coverage for my vehicle and budget. The customer service was outstanding, and every question was answered quickly and professionally.
It's refreshing to work with an insurance agency that genuinely cares about helping clients find the best value and protection. I highly recommend Next Level Insurance Group to anyone shopping for auto insurance, car insurance, or personal insurance in Georgetown and Austin, Texas.
Five-star service, great rates, and a smooth experience from start to finish! 🚗⭐
—Natalie P
TR
Santos assisted me on the stop took care of me and my husband , Walk me through...
Santos assisted me on the stop took care of me and my husband , Walk me through everything Even though it was (after hours) Recommend 100 %
—Teresa R

I had been looking for a good insurance company for about 2 weeks now. Somehow...
I had been looking for a good insurance company for about 2 weeks now. Somehow I came across Next Level Insurance and read the reviews. I was satisfied with what I saw and decided to give them a try. Santos was absolutely amazing. From start to finish this process was hassle free. He sent all my documents in a timely manner and found the best quote for me. Thanks again Next Level Insurance will recommend.
—Dena W
MR
I just want to give a shout out to Santos what an amazing man and so helpful I..
I just want to give a shout out to Santos what an amazing man and so helpful I will definitely be giving them business with everyone I know and should I need anything further I will not go any further but to call Santos thanks again what a blessing! 🎉🎉🎉🎉🎉🎉🎉🎉❣️🎉❣️
—Melanie R

Very great experience!!!! Santos went above and beyond to find us a great deal..
Very great experience!!!! Santoswent above and beyond to find us a great deal on car insurance for our new teen driver. He spent several hrs finding the best deal then getting it all approved. 1000% recommend this company
—Christin F
TS
Santos is exquisite! He is the ONLY insurance representative to EVER truly help.
Santos is exquisite! He is the ONLY insurance representative to EVER truly help find the best quotes and explain everything in detail! Plus, print everything, download the app and get it going and help do the payment details. He's stuck with this customer for life! Thank you for spending so much time with me today, I truly appreciate it!
—Theresa S
CB
From my experience there great at what they do instead of me having to pay 380$...
From my experience there great at what they do instead of me having to pay 380$ a month they brought it down to 250$ with only a 50$ charge for them
—Charles B
LR
I recently worked with Santos at Next Level Insurance Group to bundle my Home...
I recently worked with Santos at Next Level Insurance Group to bundle my Home and Auto insurance, and I couldn’t be happier with the experience. From our very first call, Santos was professional, responsive, and genuinely committed to finding the best coverage for my needs. He explained everything clearly, answered all my questions, and made the entire process smooth and stress-free. In the end, I got better coverage at a lower rate than I had before.
I highly recommend Santos and his team to anyone in the Georgetown or Austin area looking for reliable, personalized insurance service!
—Lydia R